SPEED-e Web: Investors Gateway To Seamless Transactions

SPEED-e is a common Internet Infrastructure that enables the Participants to provide depository services to their clients. Demat account holders (including Clearing Members) subscribing to this facility can submit delivery instructions to their DPs through the SPEED-e web/mobile app, instead of submitting delivery instruction slips (in paper form) to their DPs. The users of SPEED-e can also check the latest balances and transactions in their demat accounts through a facility called Internet-based Demat Account Statement (IDeAS) and monitor the status of the execution of instructions.

SPEED-e can be availed of by any demat account holder provided its DP has registered with NSDL for this purpose.

You can find out from your DP whether it has registered with NSDL for SPEED-e. Alternatively, you can look at our list of Associated DPs to find out if your DP offers SPEED-e services.

If you wish to avail of this facility, you have the option of password based or e-Token based access to SPEED-e. For password-based access, you can fill-up the form online. After your DP authorises your request,  you can start using SPEED-e with the User-Id and password. For e-Token based access, you should fill up the 'SPEED-e Application form' available on the SPEED-e website or can be obtained from your DP and then submit the duly filled-in form to your DP. Your DP will register you as a e-Token user by assigning a User-Id and help you procure a e-Token, Digital Signature Certificate (DSC) and Personal Identification Number (PIN). Install the e-Token on to the computer and with the User-Id, DSC and PIN, you can start using SPEED-e.

In password based operation, the access is given based on "What you know” (User-Id & Password). The User-Id should be 'Alphanumeric' with a minimum of three and a maximum of eight characters. The password also has to be 'Alphanumeric' with a minimum of eight and a maximum of sixteen characters.
In e-Token operation, access is given based on "What you have" (e-Token) and "What you know" (the PIN). The e-Token-based operation affixes a digital signature to the transactions which is non-repudiable and authenticates that only the person possessing the e-Token and knowing the PIN has submitted the instruction.

• e-Token can transfer securities to any account, unlike password users where the transfer of securities is permitted only up to six Pre-notified Clearing Member (broker) accounts.
• The facility of Multiple Authorisation.
• Freeze/unfreeze of account(s) / ISIN(s) and/or a specific quantity of securities under an ISIN (for e-Token Clients only)
   

The password users using SPEED-e can only deliver securities in favour of Clearing Members (Brokers). At the time of registration, the user must notify the details of Clearing Members (up to a six) in whose favour the credit can be affected. These Clearing Member accounts are referred to as Pre-Notified Clearing Member accounts. The Pre-notified Clearing Member doesn't need to also be a member of SPEED-e.

SPEED-e is an Internet website that receives delivery instructions from registered users. These instructions are downloaded by the DPs, in batches, from the SPEED-e website for execution in the DP's depository system or directly processed in NSDL Depository System if the Client has opted for it. The status of the execution of instructions is updated on the SPEED-e website. The information regarding balances and transactions in demat accounts is available to the subscribers of IDeAS. Thus, you can check balances in your account, submit delivery instructions to your DP and verify the status of execution of those instructions.

The most important benefit of SPEED-e is the convenience of submitting delivery instructions. You can access the SPEED-e website from anywhere in the world at any point in time, check balances in your account, submit the instructions and track its status. SPEED-e eliminates the requirement of having to give the delivery instructions in paper form. Further, if you are a e-Token user, you get the added benefit of freezing account(s) / ISIN(s) and/or a specific quantity of securities under an ISIN through SPEED-e, which cannot be unfrozen even by your DP.

Yes, through IDeAS, Clients, as well as Brokers, can view details of transactions and balances in their accounts. The Brokers can also download this information to update their back offices.

No, you can continue to submit paper instructions to your DP. However, if you have given instructions through SPEED-e, you are not required to submit paper instructions to your DP.

Yes. A POA can operate your demat account through SPEED-e. But, for subscribing to SPEED-e, the original account holder(s) must agree with the terms and conditions and submit the application form. You may not find the need for a POA to operate your account as you can now operate your account from anywhere in the world, provided you have access to the Internet and the necessary infrastructure.

Yes, you can operate all your demat accounts through SPEED-e provided your DP has joined SPEED-e and you have registered each of your accounts separately with distinct User-Ids (applicable for both password and e-Token-based users). In case you are a e-Token user, you can use the same e-Token to operate all your demat accounts.

For password-based operation, only one user can operate the account. Joint Holders will have to give a POA to one among themselves. For e-Token-based operation, besides what is stated above, all the joint holders can operate the account independently or jointly using the Multiple Authorisation facilities.

Multiple Authorisation is a facility that allows multiple users of an account to digitally authorise delivery instructions while submitting the instructions through SPEED-e. This facility is available only to e-Token Users. To avail of this facility, the users must state the Number of Persons who would authorise an instruction (minimum of two and a maximum of three). Once you enable your account for multiple authorisations, instructions from that account will always require two or three users as the case may be, to digitally "authorise" the instruction using the e-Token. The Users can log in separately at their convenience, and "capture" or "authorise" a delivery instruction based on the functional rights assigned to them. e.g. (a) In case of a depository account with 3 joint holders where all the three have been registered as SPEED-e users and the Number of Authorisations (NOA) can be specified as three, then all the 3 joint holders must "authorise" the instruction, to be successfully submitted through SPEED-e. (b) In case of a corporate account having 5 authorised signatories and all are registered as SPEED-e users and the number of authorisations has been specified as three, then any three out of the 5 signatories can "authorise" the instruction, to be successfully submitted through SPEED-e.

1. Log in to the SPEED-e website using the User-Id.
2. Select the certificate from the Browser.
3. Input the PIN on the e-Token reader.
4. Submit the Delivery Instruction
5. Confirm the Instruction and repeat steps (b) and (c), to digitally authorise the instruction.

If you are a Client using SPEED-e/IDeAS as a password user and forget your User-Id, you cannot access SPEED-e/IDeAS. Approach your DP for revocation of your present User-Id by quoting your Client Id. After revoking your User-Id, you will be required to re-register on SPEED-e/ IDeAS. If you are a Client/Clearing Member using SPEED-e as a e-Token user, please contact your DP which will provide you with the User-Id. If you are a Clearing Member using IDeAS as a password or e-Token user, please contact NSDL which will provide you with the User-Id.

If you are a Client using SPEED-e/IDeAS, log on to the SPEED-e website, submit your User-Id, click on ' Forgot Password ' and fill up an online ' Password Reset Request' form by supplying the new Password, Client Id & other personal details. A print-out of this form has to be given to your DP which will then authorise the Password Reset Request. If you are a Clearing Member using IDeAS, log on to the SPEED-e website, submit your User-Id, click on 'Forgot Password' and fill up an online 'Password Reset Request' form by supplying the new Password & CM BP Id. A print-out of this form has to be given to NSDL which will then authorise the Password Reset Request.

Freeze is a facility available in the NSDL system, which allows the Demat account holder (Beneficiary) to freeze account(s) / ISIN(s) and/or a specific quantity of securities under an ISIN by giving suitable paper based instructions. Unfreeze facility is for the removal of the freeze applied.

Yes, NSDL has introduced this feature on SPEED-e, whereby e-Token Clients can directly freeze/unfreeze their account(s) / ISIN(s) and/or a specific quantity of securities under an ISIN by giving instructions through SPEED-e. You can freeze your account by 'Suspending  for debit' or 'Suspending for debit and credit'. Freeze requests executed by you through SPEED-e cannot be unfrozen by your DP.

Yes, you can freeze/unfreeze your demat account through your DP by giving the necessary paper-based instructions.

No, you can unfreeze your demat account frozen through SPEED-e, only through SPEED-e. To unfreeze an account frozen through SPEED-e, you must give the necessary instructions through SPEED-e. Similarly, an account frozen through your DP cannot be unfrozen through SPEED-e.

• For Password Users: Debit instructions only in favour of pre-notified broker accounts who will be required to submit a consent letter that in case of any unintended/erroneous transfer(s), the broker will deliver the securities back to the User. Also, stringent password norms viz; Alpha-numeric password, automatic expiry once in sixty days and disabling of login after three attempts due to wrong password entry, ensure additional safety.
• For e-Token Users: Ultimate security lies in the hands of the User by safekeeping the e-Token and secrecy of PIN. e-Token the hardware token and PIN-the remembered information, together provide "what you have & what you know" security. Digital Signature Certificate embedded on the e-Token ensures User Identification, authentication and non-repudiation of transactions executed on SPEED-e.

If you are a Password User, go to the "Change Service" option in the SPEED-e menu and click on the check box for disabling any/all of the services. This will disable you from the service(s) you have opted for. If you are a e-Token user go to the "Change Service" option in the SPEED-e menu and click on the check box for disabling any/all of the services. Based on your request, your DP will authorise the request for revocation.

SPEED-e Cell /IDeAS Cell
National Securities Depository Limited
TradeWorld, 'A'Wing, 4 th Floor, Kamala Mills Compound
Senapati Bapat Marg, Lower Parel
Mumbai-400013
Tel : 91-22-2499 4475 / 2499 4574
Fax: 91-22-24972993
E-Mail: speede@nsdl.co.in/ideas@nsdl.co.in